Chipotle Mexican Grill - New Hyde Park

Omg, that was the worst experience I ever had in a chipotle.. the rice was boiled .. who allowed this to be? Is there no quality control? Wow. I want a refund

I enjoyed our first experience eating in this restaurant. The staff is very friendly, there are a variety of different dishes to choose and all it tastes top notch! Chips Best Service:

They have a very fast service that works against them. Order a bowel and burrito. The Burrito was 1/3 the size of a tribe, so they made it new for me. When I came home, the bowl and Burrito were 70% rice, I could hardly see other ingredients I got. Taste was good, I don't appreciate a great experience. Chipotle is missing lately

The food was solid and standard chips. I saw a little short staff. Went to noon and there was only one seemingly new employee who made all orders and they seemed pretty slow. Not the employees owe, but I think they could and would have more people if possible.

Found a bug crawling in my sofritas bowl. When I called the store they asked me to bring my entire order into the store. Got my refund though. Employees and customers not wearing masks. Employee hygiene was lacking. Place was busy but still, is that an acceptable excuse?