Charou's Durban Chow - New Germany

Do you even care about your customers? You don't respond to any of the complaints or reviews, while it's the paying customers who keep your business running! I just spoke to a woman on the phone to place an order, and I have never encountered someone so rude. There are four of us who regularly order from you, but from now on, we will no longer be doing so. Your customer service is poor, and it seems like you don't care about the complaints or the level of service you provide.

I entered the restaurant, but not a single staff member was in sight, so I decided to leave immediately.

The opening and closing times are inconsistent, and while the portions are small, the prices are quite high. The staff seems indifferent to customers. I ordered takeout for dinner, and the price per person was R 150–200.

Was skeptical to buy, after having read the reviews however I thought let’s give it a try and see. Whatever changes you’ve made, kudos I enjoyed my mutton bunny chow. Just the packaging could be better. Service: Take out Meal type: Other Price per person: R 50–100

Zero stars, do not recommend. Missing naan, papadum, roti and drinks which were supposed to be part of the bunny deal. Size was supposed to be 1/4, looked more like mini. Mainly bones and sauce, not hot, barely mild. Manager unhelpful, said it was an old deal-so why wasnt it updated on MrD menu? We paid R95 for basically a mini?! Meal type: Lunch Price per person: R 50–100