The Club Car - NANTUCKET

Been going to ACK for years and have never had rude bouncers keep us from going into the car to sing karaoke. Overall very poor change in atmosphere to what was my fav spot on Nantucket

Seated right next to reception even though many other options available. Could not have been closer to the others in an almost empty room. Chaos at the reception desk throughout our dinner. Staff members bumping into y chair as the huddle to figure out why they can’t find reservation. Had to witness the inability of the bar to serve the right drinks on two occasions to people we were way too close to in a nearly empty room. Food was average… nothing that would make up for experience. Only one dessert available and we were told they did not have chocolate so it could not be finished as it should. Come on! There was a Stop&Shop across the street. So all we really wanted was a cup tea and the check. No Tea! Not going back.

We arrived for our dinner and the restaurant was closed. Open table confirmed our reservation so we did not expect this. Our group had lined up 2 babysitters to take care of our kids for a special night out and we ended up with nowhere to go. Quite a bummer as we were excited for the experience. Have to give zero stars and no recommendation because this shouldn't happen.

Worst service experience of my life. Our waitress greeted us by saying “so what do you want?” And once we ordered we waited two hours for our food. Tables around us were getting up and walking out or demanding comped bills. Not a manager in sight. Our app plates were taken away before we were even done. We had to repeatedly ask for water and ask to order more rounds of drinks we were never offered or checked in on once.

Staff is great doing their best to manage what has turned into a restaurant trying to survive inside an unmanageable club/bar scene. The food was mostly good, especially the halibut but hard to enjoy. Outdoor dining on the picnic tables away from the chaos is cold and incongruent with a nice dining experience.