Marine Tap Room - Muskegon

My friends and I came here yesterday to hang around. Not even 5 minutes after I arrived, I rose up to use the bathroom and out of the nothingness where the bar tender Alicia came into my face and claimed that I was the **** from 3 days ago that she had quit for a fake ID. I was blind and shocked that she spoke to me in this mansion. She cried and cried out as if I had done something wrong. She urged me to go and even involved the bouncer. Take care of yourself. I was definitely not the girl she was looking for. I told her respectfully that she had the wrong person, but she was stubborn to leave me. I didn't even drink; just there to meet some friends before we went to another place. I was the driver at the time. Did I never believe to go in only (so I didn't think to bring it with me) , including last night; and now I suddenly flew out? Never mind. I went without a question because there was no point in argumenting in my favor. It wasn't worth my time trying to prove that I wasn't that girl. After that she came down, had another bar bid on the table and asked for ID when they had already shown her at the bar to get a drink. She was very kind and apologized for the knowledge that her behavior was ridiculous. When my friends went to close their tabs Alicia charged them $14 for two $4 beer. Well, I'm usually not the type to write a review, especially a poor one, but that was the hands down the worst customer service I've ever seen. I do not understand how to work with so few people skills in the service industry is allowed. I've been working in a bar for 3 years, and I'd never think of talking this way to a customer, regardless of the situation / question to hand. Tap on room, your management and your staff need to bring it together. I expect 100% an apology for your institution and your workers. Nobody deserves to be treated like that. Let me live if you want because I'm never back.

The bartender picked it up to tap himself $4000 on a $11 tab. I contacted the bar and was told that hey refunded me because it was done in error, that was a week ago and they still returned my money back to me. Don't go here, the bartender is a thief.

Great dive with a super solid thin crust pizza. Can’t go wrong.

Wow! This place could be amazing...But they really need new staff. Attitude and lack of friendliness. If your not local they s on you. I mean they started being nice by the 5th weekend me and my Husband starting going in there. Considering it's the only bar next to our boat. We will be back.

It’s crowded, loud and food is good. Outdoor seating is the best option!