Sweet Cece's Mt Juliet - Mount Juliet

Great service, yogurt was splendid and my friends milkshake was also lovely. Would definitely recommend for those looking for a tasty treat.

I have always loved this Sweet Cece's in Mount Juliet. Normally I would give them 5 stars. However, my last two visits were very disappointing. My last visit, when I took 3 of my grandchildren there was one young lady working. She seemed nice, but not very interested in maintaining the integrety of this location. The napkin holder only had approximately 10 napkins in it, the restroom was not clean, some of the tables were dirty and the area where the toppings are located did not look appetizing. We were in there at approximately 3 pm on a weekday. Upon leaving I wanted to let her know about the napkin situation because there were none left. I could not get her attention because she was in the very back of the store sitting and on her cell phone. She never looked up. The time prior to that I had 5 of my grandchildren with me. There were 3 people working. The young gentleman who waited on us to get 2 of my grandchildren ice cream cones, handed us two cones with the Superman coloring ice cream dripping on the sides of the cones and down his hand. I asked for napkins around them because they were messy and looked horrible, he said I needed to get them up front. There was no concern that they shouldn't have been served that way or trying to help with a messy situation he created. I understand these are young people, but along with these issues the lack of customer service concerns me. I love taking my grandchildren someplace locally, but I've been very disappointed. I do hope things will turn around.

Good little location to stop in to get some ice cream or yogurt. We got a couple of cookies as well, but they tasted pretty stale. Downside is the ineptness of the staff. Truth be told there was only one staff member there, we paid with cash, the total was $13.27, I gave the lady $20.27. she gave me back a quarter as my change. I told her that that was incorrect, and explained the math to her, and she told me well the computer says you get 25 cents back I had to explain to her multiple times that she either entered it in wrong, or the computer was incorrect. There was no disputing what I gave her, she acknowledged that. But she could not do the math, and didn 't believe it no matter what I said. She rang my total up again, and put in the numbers again, and this time the computer showed that it owed me $64 which was also incorrect. As she was the only person there, there was no one else to talk to. And I was told that I could call the corporate number... Due to the ineptness, I ended up leaving without getting my change, so needless to say I won 't go back.

The girl working the register was so kind and sweet! I love this place! Only reason I rated 4 ? was because they got rid of the southern pecan Christy's cookie ?

It was a delicious experience. The cheesecake yogurt was on the fritz, and the choices were few, but we will have another date night there.