Dairy Queen Grill Chill - Montgomery

They’ve got it spot on. I prefer my burger cooked medium, but I don’t want to make a fuss about it. I just wanted to mention that I ordered a level 9 burger, along with a Coke and a Blizzard with M&M's. Unfortunately, the M&M's weren't available, but I wasn't upset. Great job, Brandon! Overall, I rate it 5 out of 5.

I was in a rush for a long time, so I decided to stop by Dairy Queen. I've always loved their menu, and even though it's changed since my last visit, I'm happy to say that the food and service are still excellent. I would rate the food a perfect 5/5!

As I write this, it’s currently around 3:57 PM. There are about 12 cars in line, and I drove around the building to see 5 or 6 employees just standing outside. With a line this long, I understand that there may be staffing shortages and unforeseen circumstances, but I can't help but wonder why none of the employees are inside helping customers. This reflects poorly on the business and the people they hire. Where is the manager during all this? I ended up leaving, but I hope they can improve their customer service in the future. It really makes a difference when we want to return. It may be a while before I consider going back to the Taylor Road location.

Several cars sat in the drive through waiting to place an order during regular business hours, but building was empty without indicating that they were closed.

I haven't been to this Dairy Queen's location in a hot minute let alone Dairy Queen's in awhile so me and my mother decided to stop here to get us a bit to eat for dinner. I've never had an issue in the past with this place, the service the staff has always been excellent but today? Absolutely terrible, out of all the drive-thru servers I've had to deal with when visiting, Dawanna is by far your worst one, not only does she have terrible manners, her attitude needs to be checked too. I didn't notice her once wash her hands after she pushed her hands through her braids yet she's steady fixing drinks, food handing money too. If all she wants to do is stand around look cute while playing with her braids then she needs to quit let someone who actually wants to do their job properly work there on top of that she had the audacity to give me this old food that's been probably sitting since lunch. It also looked like a green booger was inside the box I got that out with a napkin. Also idk what this cold bread supposed to be, i didn't even bother to eat it or them cold hard things y'all call fries, I ended up throwing it away. Y'all ain't got to worry about us, this our last time coming back here in a long time. I'll drive to Atlanta Highway before I come back here.