Logan's Roadhouse - Monroe

My man and I have often eaten at logans. we have always had great food and service was always good. Last week was our 37th anniversary of our wedding and we ate at logan. the waiter was very friendly and apologetic. but I ordered a steak well and a baked potato and salad. the only thing I could really eat was the salad. the kartoffel was almost raw. I couldn't even mix in my acid cream. the cheese was melted, but was cold and hard. the well-made steak was more like medium-heavy rare. I could only eat around the edges of the steak. I thought when I showed the waiter, we would have gotten a compensation for such a mistake. but we only got an apology from the waiter. will definitely think twice before getting back on a special occasion like a jubilee or birthday. it was so disappointing.

I went inside to order a salad and dessert at 5:15 pm. I told the To Go person that I would be in the curbside spot so he could bring it out. At 5:36 pm, I called to tell them I was waiting in the curbside parking. I was told it would be right out and he hung up on me. At 5:45 pm, I go back inside to see why it was taking so long. Another employee went to check and came to tell me it would be 10 more minutes. At 6:01 pm, I go back in to tell them to cancel the order. Another employee goes to the back and comes back up to tell me it just came out of the oven. I ordered a salad and dessert for heavens sake. Another employee got the manager. She came up to apologize and offer to refund my money. I get back to my hotel room to eat my salad. The avocado was so hard and not only looked like rubber but tasted like it too. I love avocado but I refused to eat that. On top of that, there was so much brown lettuce in it that I had to throw it away. I travel to this area and stay nearby but this is the LAST time I'll eat there.

Been here multiple times and normally had good service and food. Today, not so much. 10 min sitting, not even a drink order. Staff was too busy hanging out on their phones. Food came 25 min after order and the broccoli was actually rotten. Will never come here again. When the bill came, not even an attempt to make an offer. Then when the manager finally came, walked away with an attitude. They finally did take 10% off and gave a gift card, however, we will never grace this place again.

Horrible!!! The waitress told me that I had to tell the kitchen staff how to cook my dam steak!! I ordered the Logan and I cut into my steak and it was not well done at all!! It was red. I sent it back and I still could not eat all of it. It was still half raw. I will never come back here. U should not have to tell a steak house how to cook a steak. I'll know next time. I'm going to outback. The manager did give me a discount but I still won't be back. And the waitress told me well, u ordered a thick steak and it takes a while to cook it. Really??? And our waitress was more concerned about flirting with someone at the bar than us. We had to ask for rolls and ketchup four times. And I would have liked to have my salad before my steak, not with it.

After trying to seat us all the way in the back alone we were seated closer to people and proceeded to wait 15 min with out anyone acknowledging us. A waitress serviced a table behind us just after they were seated and ignored us. We got up and left at that point and no one said a word.