Subway - Michigan City

I recently placed an online order for three different sandwiches, and I must say I was quite disappointed. When I ordered through the app, I carefully selected three distinct sandwiches, each with its unique combination of ingredients. However, when my order arrived, all three sandwiches were identical, and unfortunately, not in the way I had intended.The frustration didn’t end there. Even the one sandwich that was supposed to be the same as what I ordered in the app was made incorrectly. The ingredients were not as specified, and it was clear that attention to detail was lacking in the preparation of my order.I expected a seamless and accurate online ordering experience, but unfortunately, this was not the case. It’s disappointing to receive sandwiches that don’t match my preferences, and it leaves me hesitant to order from Subway online again. I hope that Subway can improve their order fulfillment process to ensure that customers receive the items they actually select through the app.

Got to subway at 8:25. I looked online and it said it closes at 9pm. We walk in and was greeted very unprofessional “what do you want we’re only open for 5 more minutes” we said we wanted 2 sandwiches and she rolled her eyes and got mad. Then my husband asked if they closed at 9 but said “they were short staffed” and started yelling mind you we seen 3 more people in the back. As we were leaving the parking lot we seen her making a sandwich. The night shift has been very rude to us each time we come in. 10/10 do not recommend coming in at night. If you can’t handle customer service maybe find another job.

They were slow at making my food but it was a standard subway experience

Staff was so kind, the dining room was the cleanest I have ever seen a subway they greeted us at the door and were really busy but never rushed us. The lady who made our sandwich was so patient and kind. Definitely our favorite subway!

Always great! A true favorite of ours! Fresh and fast!