Winking Lizard Mentor

"Yes, the southwestern egg rolls in Ohio are delicious!"

"The southwestern egg rolls in Ohio are delicious!"

The turkey burger was delicious! As for wheelchair accessibility, the restaurant is wheelchair-friendly.

My daughter was especially disappointed with her wings, which were slightly pink inside after she took a bite. She only managed one bite before saying she didn't want them. I let our server, Becky (or a name starting with 'B'), know about the issue, and she said she would get the manager. An older gentleman came to our table and explained that he couldn't remove the wings from our bill, only offering to discount the $3 broccoli instead of the $8.50 meal. My daughter barely touched the fries, and I didn't mind paying for those. What was frustrating was that he insisted multiple times we take the wings with us, even after I explained that no one would eat them. This felt quite unprofessional. I asked if he could simply remove the wings from the bill since I was willing to pay for everything else, but he insisted he had to account for the food cost, so he wouldn’t do it. While I understand that businesses have policies, this experience left me feeling unsatisfied, and as a result, I won’t be returning to this location. I left a tip for our server since it wasn't her fault, but I've never encountered a place that seemingly brushed off a customer's dissatisfaction in such a manner. From my first job, I learned that the customer is usually right, especially when they are unhappy with their meal. I will be sharing my experience with everyone I know. Winking Lizard Mentor, you need to do better!

It's a great spot to gather with friends for a meal and a beer. The food is tasty, though not exceptional. The waitstaff tends to be quite friendly and attentive.