Starbucks - Meadowville

Quick DT experience, friendly barista taking the order/checking out (she had the black apron with cool pins ?? . My drinks were great and the food hot. Thank yall. ?

I'm so beyond frustrated with this location. You have ONE JOB. To make very expensive coffee. So how is it that 3/3 visits and NOT ONCE was my order right. Tonight was my very last attempt at letting you redeem yourselves. I ordered the same thing all 3 times (only the creamers varied) and every single one was WRONG. Wow. Just wow. I ordered HOT ESPRESSO and the first 2 were iced. In the plastic iced cups. But Tonight it finally appeared right in the hot cup BUT IT WAS FREAKING COLD. Not iced this time but cold. Why??? I'm not from here and travel for work. you're the only store I've been to across the entire country that just cannot get it right. If I order HOT COFFEE why do ya'll make it any other way. NO where in my orders does it say iced or cold. (And the restroom was atrocious)

Went in today for 2 drinks and waited over 20 minutes for them to be made. When the lady finally got around to making our drinks, she only made one. I had to bring it to her attention that I paid for 2 drinks. Then she took more time to go and double-check that 2 drinks were ordered. It was very frustrating, especially when they weren't very busy. I'm not sure why they seemed so discombobulated today. I will try to give them another chance if I have time the next time I'm in town.

Worst drive through set up I’ve ever been to. Colonial Heights will make duplicates of every store or restaurant they have *except* for Starbucks and it’s baffling. Especially considering how busy this location stays. Parking lot is small and cramped, and the line will wrap into the main roadway. It takes an average of 5-7 minutes for each car to make it through with their order. No urgency involved. No one should ever have to wait 30+ minutes to even order with 6 cars in line.

This Starbucks stays very very busy. I noticed that they had a sign up saying their store hours are changing to open at 5am! Wow. They do need to rethink their drive-thru operation... it blocks people from getting out of the parking lot. I would like to add that the customer service here is outstanding. Sky provides excellent service at the drive-thru. All workers are always pleasant and always have a smile.