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Przekaż informację zwrotnąI ordered food through the mobile app because the staff was ignoring me while taking everyone else's orders. As I waited, one of the female employees kept giving me dirty looks. I placed my order at 5:10 for just a single chicken bowl, but despite that, I had to wait 40 minutes while everyone who ordered before and after me received their meals. When I finally got home, the food was cold. I could tell that my chicken bowl, which was just sitting open on the back counter, had been left there to get cold. I called the restaurant to let them know, and they promised to replace it. However, when I went back, not only was my order not replaced, but I was also mocked, wasting my time. Do better, Yoshinoya!
Went at night at about 10:30 pm, waited at the drive through for roughly 10 minutes before someone finally talked to me to take my order and I could see 3 employees standing around talking and laughing while I waited. The girl taking my order was very rude and wasn't paying attention. Got my order wrong even though she repeated it to me. Terrible service.
As soon as i got to the drive thru the person taking order seemed rushed eventhough there was no car behind us. As i got to the window they were unprofessional and seems to have a inside joke involving me that i was not aware of. I requested extra teriyaki sauce in which the cashier inform me that it was extra which i payed for the extra sauce. The cashier never mention that she was going to get them so it was assumed it was in the bag. To my surprise it was not in the bag. On top of the attitudes of the cashiers and my missing items (teriyaki sauces). The cashier had the audacity to go tell the manager Caesar that she had told me to wait and turn the whole narrative around not counting that i have dash camera in my work truck where it shows the whole encounter. Point of the story is that there should be better training for employees and the person running the store. If only there were some accountability taken on behalf of the cashiers or manager that it was a simple mistake and tell the employees to respect and to be professional at all times i would have not gone this route.
I ordered a large chicken plate and was really disappointed with what I received. There was hardly any chicken on it!
They used to give you bigger portions than now but the food is still pretty good.
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