Dunkin' - Matthews

This is certainly not the first time they’ve messed up my order. Since I’m at work, I can’t just step out to correct it, which makes it even more frustrating that they can’t take a moment to figure out how to make a drink properly. I requested coffee, and they sent green tea instead. It’s just ridiculous.

Donuts taste like they are missing ingredients but plenty baking soda and barely any icing....this location is pretty much the worst in Charlotte! No quality

This is a great location. I frequently drive through here and orders are always correct. Coffee is hot and fresh, and bagels always as ordered. The staff are friendly and polite for the most part ?there is the occasional happy camper working the window but aside from that, typically a good experience. Typical Dunkin serving what you?d expect ?coffee, hot and cold, bagels, muffins, doughnuts, coffee cakes and more. Very easy on and off from the main road, though it?s not easy to spot ?look for the Dunkin sign ?the store is buried behind trees. Prices are what you?d expect from Dunkin and overall always a good experience.

This restaurant is much better than the one on Matthews/Mint Hill. The food is beautiful and fresh, and the service was attentive without being intrusive. Highly recommend giving it a try!

I've been a regular at this restaurant since I live nearby. Some of the other reviews seem a bit off; these types of experiences can happen at any fast food joint. However, the coffee here is consistently hot, and the drive-thru staff are always friendly.