Cotton Patch Cafe - Mansfield

Been to this location a few times. Service has always been great. Food is good for the price. This visit things were off quite a bit. First, the service and food were good pork chop, chicken fried chicken, mac n cheese, broccoli rice casserole, and baked potato (dinner rolls are now half the size they used to be). Second and most importantly, the cleanliness at this location is questionable. We always wipe our table off with disinfectant wipes (post pandemic practice). Although the table appeared clean, the disinfectant wipes told a very different story. They looked like we had used them to wipe the floor. Nasty! The initial three sets of flatware had large pieces of food still stuck on them and our server graciously apologized and replaced them. The replacements had food stuck to them too. Before we had to ask, he provided packaged plasticware. Great move! The appetizer plates were filmy to so we didn 't use them. At that point we asked for to go cups for our beverages to be on the safe side. The dots are not connecting in a restaurant when customers are presented with dirty dishes. Our server was very kind and apologetic. He should not have to be. Check the sanitary practices at this location before it goes downhill.

My daughter worked here for a short time after transferring from another location we moved from. Nathan Castles is the General Manager and was very condescending, disrespectful, and threatening towards my daughter who is 17yrs old ! When I called him to discuss my frustrations about his text thread with her he then decided to be disrespectful threatening towards me ! Our attorneys now have this on their desk and will be contacting the proper people to get involved in this matter !