Starbucks - M C B H Kaneohe Bay

There are just so many things that irritate me about this place. Most of them are common to all Starbucks: eg burnt coffee, plastic lids on everything even if you are staying in, over-filled cups, and that obnoxiously stupid “venti”, “grande” size thing.But this place has managed to create some irritations all their own. Like the fact that they insist on keeping cream and sugar behind the counter, rather than having it available on the customer side—argh!And the place has the worst access ever. To get to the patio, you either have to walk around the building and go through the dining room, or crawl through the planters (the most popular option), or sidle down a narrow strip with a table jammed in and someone’s dog always blocking the passage. All this makes dealing with your bike a giant pain, since you either have to put it on the patio or literally leave it lying in a parking slot—grr!Also, never plan to use the restroom here: there’s only one, and for some reason it always seems to be tied up for hours by some idiot doing their make-up or something—gaaa!But the place is clean, Starbucks uses less single-use plastic than most fast food joints, and there aren’t a lot of other café options in this part of town, so I’ll give it a couple of stars.

This used to be the only place with decent Shaken Espressos this side of the island, but the last couple months every single one we've gotten is either burnt or very clearly lacking in classic syrup or, even worse, both. Went back the first few times to at least get some extra syrup in an attempt to balance it out, but it's just wildly inconvenient.I'm not sure quite what happened. Perhaps there's been some staff turnover especially in the early morning? But I'm over paying $5+ for a nasty, burnt coffee. Disappointing.

I would eventually get this interaction with the barista a one-star had it not been for your cashier who is totally polite to me. The barista was rolling her eyes at me and my friend and very disrespectful. Didn't make our drinks correctly either. There was we asked for the items to be stirred she did not touch any of this items and when we were making funny jokes about our calories intake she rolled her eyes at me and walked away. I think I'm going to avoid going to Aikahi Starbucks for now on

5 stars for STAFF! Staff is always so friendly. Drinks are kind of iffy, not super consistent but they are always happy to fix it. They added on a cute lil smiley face to my cup and it just made my day. It's the small things sometimes

Beautiful establishment and a relaxed environment. Staff and customers are all nice here...I was so comfortable in their environment. Keep up the amazing work all, God bless you folks ?