Station Hollywood - Los Angeles

I have been enjoying this place since 2008, despite some unfair experiences. I also mentioned the Wyndham in South Carolina. I was at the W in Hollywood, where these photos were taken, for New Year's Eve 2019/2020.

The W Hollywood has a vibrant LA atmosphere, from the lobby and lobby bar to the 12th-floor pool area. The pool was a nice place to relax and enjoy the poolside bar. The guest room was clean and comfortable, and the hotel is in a great location for those wanting to experience the Hollywood scene. The Hollywood Walk of Fame is right in front of the hotel, and you can see the Hollywood sign and Griffith Park Observatory from many of the guest rooms and the pool deck. The staff was friendly and helpful, and the valet service was fast and efficient. It appears the hotel is recovering well from the effects of COVID-19 and coming back to life.

I want to start by saying that Laura, who works at the front desk, was very friendly and helpful. However, the other girl working at the front desk was incredibly rude. When I arrived in my room, I discovered dog food on the floor, toilet paper in the toilet, and what appeared to be mouse droppings under the bathroom vanity. The entire hotel smelled like marijuana and lacked security measures. There was no free Wi-Fi or cell service available. Located in the heart of Hollywood, the hotel is surrounded by homeless people and prostitutes. I chose the W hotel because it is a Marriott property and I expected a certain level of service and cleanliness, but unfortunately, this was not the case. Additionally, it was difficult to find a restaurant that was open when I needed to eat. I will not be staying at the W hotel in Hollywood again.

Really subpar experience. Rough check in experience to start, which resulted in an “upgrade” to a room on the 11th floor that left a lot to be desired. Ripped vinyl, broken outlets, bubbled and damaged plastic film on bathroom window, and visibly dirty glass lampshades with some sort of sticky fluid on them. Pool area was dirty too, stepped on spilled French fries and other mystery foods as soon as we stepped off the elevator. Decor badly dated as well, which isn’t a problem but a surprise for the price. Parking, WiFi, and water are all expensive, too. Ended reservation 2 nights early. Won’t be back.

First off Hollywood is not what you expect. I’ve never in my life seen so many homeless people and I saw no one there to help them. We have stayed in the heart of Times Square, downtown New Orleans, downtown Baltimore, downtown DC I’ve never seen anything like it. There is human feces on the street. Of course not the W‘s fault but that is your surroundings at this location. Starting on the Friday of Memorial Day weekend through Monday there were no less than 300-400 people in the lobby (and lines of 20 somethings coming in both entrances all headed to the rooftop bar and pool which made the rooftop area in accessible to the paying hotel guests, this was all weekend day and night. There are four elevators and a service elevator. One was set aside for the party VIPs and at times sat empty while hotel guests and the rest of the partygoers had to wait in line for the other lifts. We waited to get on and off because when the doors opened there were so many people standing in the lobby, you couldn’t move. We had to call multiple times for room service because frankly there were some times when we were afraid to leave our room, there was one day where we could not get our room cleaned, there was constant weed smell starting early in the morning, and of course cars screeching out of the garage entrance until three or four in the morning. There is next to no police presence in Hollywood, I think they’ve given up. The W had no regard for their paying guests but catered to the 20 somethings. The W did get their views on Instagram though, people posted the fight that broke out at the rooftop party, a young man was cold cocked and fell into the pool, he would have drowned if others hadn’t helped him out. In retrospect, I wouldn’t stay on Hollywood Boulevard at all.