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Przekaż informację zwrotnąIt was a lovely place to dance the night away on the top floor bar with our own private booth. The cocktails were nice, but it's a shame to hear that it has closed down.
I attended my office Christmas party here in 2004. The prices for drinks were incredibly high, service was extremely slow, and the space was cramped. I have not gone back since then!
I had some reservations about choosing this venue for my work Christmas party, as I had a negative experience at Jewel Bar in the past - it was dirty, overpriced, and the staff were unhelpful. Unfortunately, my concerns were justified. The venue was not suitable for a Christmas party - it was cramped and expensive. The staff were once again rude and unfriendly. To make matters worse, when I went to collect my coat at the end of the night, I was told that it had been given to someone else. Despite returning the next day as requested, the staff were unhelpful and dismissive, unable to locate my coat and acting sarcastically. I reached out to management regarding my lost coat, sending numerous emails over 4 months, but received no assistance. They even demanded paper receipts for my coat and scarf, which I no longer had after a year. It was incredibly disappointing to receive such poor customer service, especially when the mistake was on their end.
Great venue,great DJ shame about the bar staff particularly the guy in the white shirt Who appeared to be the manager but acted like somebody had done him some diservice.He was very rude and arrogant and thought it was amusing when I complained that everybody else had the large porn star martini filled to the top when ours was half full it was my 50th birthday such a disappointment. Will not be recommending this place unfortunately.
Visited on the 1st March for a cocktail making class and three course meal. We were totally forgotten, waited over an hour for food which arrived cold, the waitor didn't know how the steaks were cooked so couldn't give to the correct person. The manager lied more than once and would not provide the previously offered compensation. Aviod at all costs, disgusting, unprofessional service!!