Carluccio's Kingston Bentalls - London

The open table app allowed me to book a table and when I turned up the restaurant was closed and I had to make last minute alternative arrangements. Not a great experience!

Warmly welcomed immediately shown to our table. Took a little time to come to take our order, but putting this down to it being busy due to Half Term. Food arrived hot tasty. Overall, good experience.

Very average lunch. Restaurant not busy and food nothing special. Main courses were pretty bland and overcooked.

We confirmed the reservation and so were shocked to discover the restaurant was shut with no notification or signage to indicate why. Very poor service- would have appreciated notification in advance.

Excellent waiter who was so kind and accommodating. Good and wine top notch. Such a varied menu.