Chipotle - La Cañada Flintridge

This is a negative review about a typically reliable chain restaurant with a bad location. The reviewer found two pieces of chicken in their Sofritas bowl, which was not supposed to have any meat in it. The staff at the cash register initially laughed at the situation and only reluctantly offered to make a new bowl. The reviewer declined and asked for a refund instead. They mentioned that this location has had issues with service in the past and the staff seems to not take their job seriously. Overall, due to this negative experience, the reviewer does not plan on returning to this restaurant.

Beans n Guac now offers Vegan Chorizo as an additional option! Absolutely amazing in every way.

This restaurant is usually a reliable chain but the location is not good. I found two pieces of chicken in my Sofritas bowl. When I brought it to the cashier's attention, they first laughed and then reluctantly offered to make me another bowl. I declined and asked for a refund. Since the chicken is in a separate section from the Sofritas, it should not be easy for chicken pieces to end up in the Sofritas. However, their food preparation station is chaotic and the staff doesn't seem to take it seriously. I have had issues with service at this location before, and as a result, I will not be returning.

This restaurant is part of a well-known chain but this particular location is poorly managed. I was disappointed to find two chunks of chicken in my sofritas bowl. The cashier initially laughed when I brought it to their attention and only reluctantly offered to make me a new bowl. I declined and asked for a refund instead. The fact that the chicken ended up in my sofritas is concerning, as the two items should be kept separate at the food prep station. It seems that the staff at this location do not take their roles seriously. I have experienced issues with service at this restaurant before and after this incident, I will not be returning.

I love going to Beans n Guac, especially now that they have added Vegan Chorizo to their menu! It's my favorite place to go when I need a quick and delicious meal.