Pice Pizza And Tech Junction - Kumasi

Have heard so many bad comments about Pice especially its branch at Kumasi mall. But I had a wonderful experience when I went there. Waitress was friendly, very good reception and good food. I think the management deserves credit for change of things

It is a very terrible place I will recommend to no one. Very unprofessional and uncultured workers. Not even an apology for their incompetence. If I had my way no one I mean no one will buy from them especially the Kumasi mall branch. How can you comfortably sit and chat as a waitress while your customers are eagerly waiting for Theo food. I think the management needs to sack them all and employ serious ones. I will never set my foot there so will my family and friends, ever again.

This is the MESSAGE I shared with the restaurant on the PICE contact page. My wife and I often frequent the many food court restaurants at Kumasi Mall. We had not tried PICE. Friday 11-November at 3:30pm we decided to stop for a pizza. We entered and a server approached us. She directed us to sit and then brought us a menu. We ordered a family size pizza to “eat-in” and were told it would take 45 minutes. We were in no rush, so we went to the far end of the mall and shopped for a while. We came back and went across to another store to extend our time waiting. When we got back to PICE, about 50 minutes had passed. No pizza-no explanation. We waited another HOUR and just as we were ready to walk out, the pizza came through the kitchen. (Total time at least 1 hour 45 minutes) While we were there, only one table was eating. Only three take-aways were observed. I questioned the server why it took so long, and she said the machine was broken…? No apology only an excuse, Right across from PICE is Peter Pan. For the sake of ratings, the family size there is a bit more expensive but much larger. It also has quality ingredients. Let us say their pizza is a 10. The PICE pizza on the other hand, was thin, undercooked, and tasteless. It tasted like a generic frozen pizza you might buy at Shoprite. Rating=1. We ate a few pieces and left. We had mentioned that we were eating in the restaurant. When the server brought out our pizza, it was in a box. She did not offer any plates. We had to ask. The TV’s were playing nothing but crude music videos with a less than family theme. My wife was very uncomfortable. One video had a woman twerking? Are you serious about running a restaurant? There are dozens of restaurants in Kumasi that make extra efforts to please the customer. This place was an insult to my patronage. From my observations, you’d better get your business together or you won’t be there a year from now. ......Again, this was the message I left on the PICE restaurant page......

So we just ordered a chicken sauce from pice and they literally just send us water wit curry and like 3 pieces of diced chicken for GHS 30. Do not venture there if you want to eat. Thier food is just horrible. NOT WORTH THE MONEY.

Visited around midday today to grab lunch. Customer service was terrible. Staff were rude and unresponsive to genuine queries . The waiting period was over thirty minutes and no one bothered to offer any explanation. I won’t recommend this place. Don’t waste your money and time.