Mcdonald's - Knoxville

The perfect breakfast ever !!!!!!!!! Look at how thick that mcriddle is ....Perfect !!!!!

I am loving this McDonald's. I go in the evening most of the time and the coffee is always fresh hot and delicious as you all know I am a coffee connoisseur and the McDonald's Midland center deserves a for effort and a for th great service with a friendly smile thank you McDonald's in the Midland shopping center I love you. Or should I say loving it

I, usually get Mickey D's once a week for lunch. Yesterday, I got lunch for me and my spouse. I am fond of the fish sandwich meal. I get the large, with a drink and fries. I, get a spicy chicken for my spouse and a small fry. If you ever need a quick meal, I suggest trying McDonald's.

As a delivery driver I'm in several different McDonald's several times a day and their system is absolutely the best for delivery. They bag the drinks, they have the order number clearly taped to the bag, and the bag sealed so all you have to do is make sure you get the right bag and deliver it.

I understand that fast food will be fast food and it won't always be the best quality. I have worked in many fast food places and you're lucky if even two or three of the workers care about the food that they're putting out. That's not just at McDonald's that's everywhere. However this McDonald's has been a hit or miss. Today on the other hand was a huge miss. I had ordered through DoorDash and gotten the Big Mac bundle for me and my kids to share along with a small mocha frappe for myself. I immediately started opening everything and putting things on two different plates until I realized that both medium fries were overcooked quite a bit. There was not a single soft fry and either container. They were all super crunchy with absolutely no salt. My kids wouldn't even touch the fries. I don't blame them, that's not the signature McDonald's fries that everyone has come to love over the years. The chicken nuggets that were in the bundle were missing three nuggets. That was a small problem for the kids because now they can't be divided equally (not for me because I ate the extra one). Both of the Big Macs were cheeseless. Mind you at this point I haven't ordered any special requests so there's no reason for the fries to be overcooked and be Big Macs to have no cheese. Last but not least, my small mocha frappe was ruined. I had requested for there to be no whipped cream and to add a shot of espresso and go very light on the chocolate drizzle. Well one thing is correct, they gave me no whipped cream. I don't believe I received my espresso shot. I can tell the difference and how bitter the drink tastes with the espresso added and I didn't get any of the bitter. However I was struck with an overwhelming taste of sweetness due to them lathering a whole inch of chocolate drizzle just on the very top of my drink not even mixed in like usual. It's no exaggeration when I say I stuck my finger in the chocolate and didn't reach the actual frappe until after the first bend of my finger.This location in particular has shorted me on nuggets more than once even when I personally go pick them up. If I try to call and complain then nobody answers. The one occasion I was answered and given the okay to come back to get my order fixed, the amount of attitude that was directed at me was ridiculous. I'm a socially awkward person anyway I don't need someone making me feel like I'm in the wrong for wanting the food that I actually ordered.I feel like they just need more employees at this location maybe that would take some of the stress off of the other employees and everyone could be kinder. I will be taking my business elsewhere from now on. I love McDonald's but I would much rather do without the continuous disappointment.