The Chop House W Knoxville

DJ is a wonderful server full of energy and helpful advice

My complaint the Restaurant where we were sitting was too dark. The food was good. The server was good

The last time we dined here we had a wonderful experience. The food, the service, the atmosphere were all conducive to a pleasant evening.Perhaps Covid can be blamed for the less than great experience this past Saturday the It was our wedding anniversary and we decided to return for what we hoped would be another enjoyable evening.We were met at the door and told that our table would be ready shortly and we could wait outside. We entered promptly and the hostess wished us a Happy Anniversary and we were shown to our table. The server was prompt in his attention to our drink order and took our appetizer order when he retuned with our drinks. Our appetizers and then our salads arrived shortly after and all was going well. Upon completion of our salads we waited quite a while for our entrees. When they arrived the waiter apologized that they had taken so long indicating there was an issue in the kitchen.Unfortunately we quickly realized that the issue was that our entrees had been waiting for pick up for some time because they were cool to lukewarm at best and the mushrooms were cold.There was a young man in an oversized sweater who continuously strode through the dining room asking how things were. He asked during the drinks, appetizer and salad course and then while we waited for our entree he quickly past our table with no notice. Once our entrees arrived he made a point of avoiding our table for the rest of the evening. No, we did not complain. We decided to enjoy our evening and ate very little of our food. Once home we washed the cold and heavy sauce off my steak and our puppies have been enjoying steak on their dinners since.Regretfully we will not be returning to The Chop House anytime soon. Perhaps we will wait a few months and see if things have improved based on customer reviews after this one. There are many steakhouses that are closer to home but The Chop House had been special for us in the past

Sat in the back section between two larger tables. To go order kept going by and opening the door allowing a cool breeze to come through. The waiter seemed to be non attentive and didn’t to want to be at work attitude.so social distancing. Of six feet between others

The Chop House never disappoints. The steaks are superb, the sides out of the ordinary and impecable service