McMenamins Kalama Harbor Lodge

We arrived about an hour before our reservation time. We asked the hostess if a table was available early, that we were available and would be in the lounge. She said she would text us when one became available. However, several people were arriving and being seated and did not have reservations. When our reservation time arrived, we approached the hostess. She said that she forgot about us. Errors can happen, but if a hostess is considering reservations and where she will seat people, you would have thought she would have seen our name again and it would have reminded her. It did not. Then to top it off. She didn't try to seat us at a table with a window over-looking the river. No, we were seated in an overflow room without windows. We should have just stayed in the lounge which had great music. Oh well, live and learn.

I have been wanting to go to this lodge/ restaurant for a while now, and I'm glad I finally did! My wife and I went here for our 16th anniversary. All of the staff (especially desk staff) were friendly, helpful and enthusiastic! They served delicious food and drinks, made to order. The prices were lower than what I was expecting for excellent quality food and drink. The hostess that was present for breakfast was busy but still seated us in the lounge area, and then provided excellent service. Me and my wife will recommend this experience to our friends and family and we will be back again soon. We purchased passports and that added a fun element to the experience, being able to collect the stamps and prized, although I admit I didn't realize how in depth it is going to be to finish the passport for a completionist such as myself. We ate and drank at the Cove Bar, cloud bar, and the lounge/ restaurant and our experience was great! My wife said she had a great time from beginning to end. Thank you for a great experience, that's only 30 minutes from my home lol

The food quality has gone down over the last few months, nothing seems fresh, service remains the same.

We were sat at our reservation time. 30 minutes later we get our drinks. 1 1/2 hours later our food arrives. 30 minutes after we got our to go boxes we get the check after I tracked the lady down. Only going you have plenty of time. It was about 2 1/2 hours total. Good food, busy Saturday night.

Food was awesome. When we sat down asked for child's meal and appetizer immediately, they came out with no problem. Asked for iced mocha, never received it, had to ask several times. Mains for 2 adults took forever to come out. It appears that there was a short staff problem? We weren't in a hurry, so doable, but would not want the slow service consistently.