Sugar and Spice Patisserie - Joondalup

Latest visit to the outlet in Joondalup shopping centre was ruined by my wrap being overdone in the toaster. I was happy with being refunded, but was refused an alternative by the intense and intimidating manager Ryan who couldn't get over the fact that I should not have ordered a gluten free wrap. The fact I didn't realise it was gluten free was not the point. It was that it was overdone and although I tried to eat it, I gave up. It got worse when he came over to my table where I was enjoying one of their delicious lemon tarts and coffee (which was all I ended up having for lunch) and took me to task for ordering gluten free and not being happy with the service! What happened to the 'customer is always right' ? It's there for a reason. Arguing the toss over a $13 wrap is surely not worth the bad publicity and backlash that can result. Ryan - take a chill pill !!

Coffee was ok but almond croissant was one of the worst I have tasted. I asked in the counter if it was fresh and the person said yes. But after tasting it ... I don't think it was.

This place is just next to the gym so popped in after a session looking for some meat. Alas the only meat they had was in pies which I didn't fancy. Came away with this scrumptious strawberry cheesecake. Service was pleasant, although the guy seemed to have an amused look on his face the entire time. Must have been the gym gear in a cake shop... I will probably be back to try other cakes.

Large hand made french baked bannoffe tart, golden fusion, mandel croissant, large selection of muffins and other cakes. just feel perfect.

The cakes are really nice, coffee good but everything is really expensive and cakes are tiny. no prices on cake, so it's a bit embarrassing to ask how much dinge are! they want to see the prices forward, but of course it's a marketing G plot to order them and find out what