Starbucks - Jermantown

Do not spend money here. Don't work here. Stay safe and stay away from this store where the manager is a slanderous manipulator who would happily ruin you if it gave him any advantage. Employees file a harassment claims against him and he lies to have people fired. You've been warned

I consistently choose this Starbucks location as it remains relatively unknown and quiet among people. It offers beverages, service, and ambiance on par with other Starbucks outlets. The low foot traffic is a definite plus, providing a serene

The employees were quite rude. The place was messy. There was a homeless guy in one of the bathrooms, had the door unlocked. I knocked before I entered...no answer. So I walked in and he's got his ..... in his hand standing at the sink! Disgusting! Won't go back here period!

Understaffed and unable to handle rush hours. If you're ordering from this store during busy hours, be ready to add 20-30 minutes onto whatever timetable you had.

This morning I ran into a real pickle when I was hosting a morning meeting and my local Panera completely botched my coffee order and my need for traveling coffee containers. My husband called a few local Starbucks and this specific location was the only one that answered. We were greeted by a gregarious, Neil, on the other end of the phone. He jumped into high gear understanding our need for traveler coffee and that we needed them STAT. He was lovely over the phone and even more lovely and reassuring in person. He got us what we needed in no time at all and had the best attitude about the entire situation. Im pregnant and was in such a foul mood from my Panera experience that he completely turned my day around! Cant say enough about Neil and this Starbucks! Thank you for going above and beyond on this Saturday morning! Highly recommend!!!!