Domino's Pizza - Jacksonville

They usually make the food as well as any Domino's, and you generally get what you expect. Generally quick and friendly, but occasionally they get backed up (which isn't that out of line for a pizza joint, really). My only word of caution, check foryour dips/sauces, especially if you paid for extra; tonight we opened our box of cinnamon twists and discovered no icing, andwe'd paid for an extra so should have had two! However, not worth the gas money to go back and ask for a .75 item so we'll dowithout tonight.

I received an email for a free medium pizza with two toppings, but when I ordered it today at 2 PM for delivery, they forgot to send the pizza. I ended up getting breadsticks, dip, and a 2-liter soda for $18, but still no pizza. I couldn't reach anyone by phone to resolve the issue, and the delivery driver, Devin, never returned as he had promised. This has been a terrible experience. I do not recommend ordering from this place.

I couldn't reach the restaurant directly, and the automated system stated that they don't deliver to my location, which is only 2.7 miles away. It seems their delivery range has been reduced to 2.5 miles. Interestingly, I just saw Domino's food being delivered to this hotel yesterday.

2 stars. Here’s the deal... the pizza looked AMAZING! So I’d give it 4 stars for that. But come on, guys... it was my first time ordering from you, and now I’m hesitant to order from your restaurant again. The cheesy bread... should NOT be covered with parchment paper while it’s in the oven. It doesn’t get enough heat to cook thoroughly, and you can see the result in the photo I’ve posted. Your manager or assistant manager should have known better than to serve that. Just slide it halfway back into the oven! Losing a customer over something like this is not worth it. In short, sending out undercooked food is unacceptable, and you should have recognized that.

3.5 hours from online order, untill ready. They were extremely busy, but there was ZERO organization, communication, or quality. After waiting 3.5 hours, our order was still wrong. Everybody had wrong orders. Terrible. I will NEVER order Dominos again, thislocation or any other. Just bad.