Kfc - Huber Ridge

From 2021: If you want to order online, show up when your food is ready, sit in your car for another 20 minutes while employees just talk inside with minimal other business, then not get all your food, come here!2024 update: I guess I forgot how awful this place is. I made an online order of mac and cheese, but when I got to the store fifteen minutes later, I was rudely told at the drive-through to go inside because we 're really busy and we 're still making it. The staff did not ask who I was, there was one other car in the drive-through, and no customers were inside. I walked in and found my order sitting on the shelf. Staff could have asked who I was and grabbed it, or at least included a fork. I have had consistently horrible experiences at this location and am not sure why it 's still in business.

How hard is it to serve fresh fries that are hot seems like every time I go here I get stale cold fries

There’s only one worker and she doesn’t care the food was bad dry and old. Horrible place last time here!!!

This location is the ABSOLUTE worst!! We spent $70 and waited over an hour for cold, soggy food while dealing with horrible customer service. Found out it was the GM!!!!! And after calling about the food and experience, we got a $20 gift certificate which didn't even replace the chicken we ordered that was not edible. Then there was a gentleman and his son there to pick up the order his wife placed. He was told the order was marked complete (he said it was a $50 order) so he left with NO food and the manager did NOTHING to help him, just said he was out of luck virtually. His son looked like he wanted to cry and just kept saying daddy I'm hungry. It was heartbreaking. I will NOT go to this location again and will keep sharing these stories bc no one deserves to lose out on that kind of money for terrible food and an even worse experience. STAY AWAY from this location!!!!!

I feel so bad for the employees at this location. They are always short staffed and work so hard. Staff still remains friendly and apologetic when I pick up my order. Any staff that sticks it out there deserve a huge pay increase.