Chipotle Mexican Grill - Houston

I put an order through eats. they had left our driver waiting there for over 30 minutes and then told the driver that they forgot the order! my driver was so nice that he was the middle person while I told him to complain for me, because chipotle would not answer my calls!

Good food, but these idiots cannot make a correct delivery order to save their lives. More likely to screw up the order than any other place I frequent. I tired of the mistakes. Today I got someone else's order entirely. I'm done.

January 17th, my fiance' and I walked into this completely empty restaurant around 6PM. Knowing what we wanted, we approached the front counter however NOBODY acknowledged that we were there. I counted 6 employees working at the time and NOT ONE person made eye contact or acknowledged that we were even there. PLEASE DO BETTER!!

I we would give it a 5 but the wait is always long not sure if its the days I pick to go. Other than that they are always packed with to go orders.... so our neighborhood loves Chipotle ? ?

The food is great as always however I feel the service could be a little quicker. I’ve been to a couple of Chipotles and this location seems to always be a bit slow with a line at the door.