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Przekaż informację zwrotnąAnd they have big parts. not like barstow (ifykyk) big, but better than most.
Del Taco used to be a great place to go and they used to have a very high rating but over the last year they have jacked up their price and constantly have rude employees who don't even know the menu or make the food correctly and sometimes even overcharged you because they don't know how to use their own computer systems.This place has gone way downhill I used to give them four star rating now they get a two.Like just today I went there and they changed all their menu to rename all their stuff with was completely unnecessary and I asked for a motto chicken burrito and got some grilled chicken epic burrito that was not even remotely the same and they charged me more for something I didn't even ask for.I don't know why these restaurants constantly think they need to change their menu and the name of their items If it ain't broke don't fix it.I literally had to go through the better business bureau to get my refund from the money they overcharged stole for me.I called four times and talked to their corporate office who consistently promised me they would take care of it and the store would reach out to me and that never happened it wasn't until I called the better Business bureau and have them do it that they sent me a $10 coupon to cover a $13 meal they ruined, that I had to spend at their store but they never actually sent me my $3 they overcharged me.I would never shop at a del Taco ever again they don't deserve to be in business.
I'm a fan of Del Taco as a whole, but in regards to this DT, I rate it 1/5. Customer service sucks and they should train new people. It's been slow before, but specifically what happened today is ridiculous. I was waiting in the drive thru line and once I got to the microphone the male worker asked that I wait so I did. 10min later, I was still waiting and I see the 2 vehicles behind me park to go inside. I remind the guy that I'm waiting and he says sorry I can take your order. I tell him what I want and then he pauses and said he has to correct something. I then see both customers that parked to go in have already had their orders taken. I tell the employee how ridiculous this is and he is just speechless. I proceeded to exit the drive thru. I will not return to this Del Taco again.
Most disgusting Del Taco ever....The guy at the register would not stop brushing his hair back....As I waited for the food, he did it 31 times....The same guy filling up your drinks and giving you your food...That was bad, but not as bad as the lady making your burritos and tacos...Grabbing the food with her bare hands...No gloves...Tortilla, Lettice, Cheese, Tomatoes....Bare handed....WTF....No Hair Nets, No Masks, No Gloves, the Soda Machine not working and two ladies outside the door burning Cigs....This was disgusting...
Great personal completes our order perfectly; we are allergic to cheese. we have no complaints, we are always served large foods as we order it.