Steak 'n Shake - Hattiesburg

I love the garlic burger with fries, the burger is one of the best burgers I’ve ever had and I love it so

The staff are rude especially the lady it’s like they don’t want to serve the customer they refuse to dine inn coz they said there having a shortage of staff no wonder!!

Good food, Staff, and atmosphere. Definitely worth 5 stars.

The gentleman taking our order was very nice and helpful. It turned bad from there, I ordered a steak sandwich no cheese and a milkshake. The Patty was half off the bun, one little slice of onion ring a barely there pickle and a very small drop of sauce and I mean a very small amount of sauce. The vanilla milkshake I ordered was half full with a little bit of whip cream and no Cherry. If he would have asked I would have said no to the cherry. The photos on your menu look nothing like the food served or what is advertised. Choose anything off your competitors value menus and it will be hands down and far and away better than what you served me as prime menu items. My wife had a cheese burger with fries and a chocolate milkshake and hers was not much better. If it had been crowded I could see some lower quality but we were the only people in the restaurant!!!!!

They straight up just served me cafeteria food and charged me full price. I guess they ran out of ingredients and subbed in some other ones. The burger tasted like the ones we used to get at public school and the fries were big fat soggy ones like at Burger King. I get supply chain problems happen but it’s completely unacceptable to both not tell me I was not getting what I ordered and to charge me full price for it. I was excited to get a Steak and Shake when this place opened but like every chain in Hattiesburg it immediately turned to garbage. Don’t waste your time or money.