Jack's - Harvest

IM DONE WITH JACKS!!! I've been hooked on Chicken biscuits for years, but they have changed the chicken and it is now gross. This cheaper version tastes processed and cheap, meanwhile the sandwich price is higher than ever. I ordered 2 lemonade shakes and they are literally liquid drink. Lemonade with a lil cream. Disgusting I've given them multiple chances but something has changed in the last 6 months and now my once favorite fast food restaurant is now gross

You never know what the quality of this locations food is going to be .... sometimes good, sometimes not .... got a milkshake from there this week and it was the consistency of choc milk ... not frozen at all... the employees are usually very friendly .. maybe we just came at a bad time .. probably short handed like everywhere else.

I have been to this location increasingly lately as I have to frequent the neighboring Publix for my job. The drive through service is always rushed rather rude. Complete disregard for any kind of request(such as an extra pack of ketchup or no onions). I am extremely polite and certainly not complicated or unpleasant to deal with. They make me feel like I?m putting them out for coming to order food here.

Quality of food isn?t bad, but the reason for the low rating is my order was made incorrectly and there is no effort made to correct it. I was charged an extra $3 to change sides, which I didn?t notice until after getting home. Normally I don?t complain about this sort of thing, as all it takes is a phone call to explain the error and get it sorted out. However, I called multiple times only to have my call rejected every single time. I wouldn?t say stay away from the place, but I?d certainly suggest to check your orders before you pull away from the drive-thru.

Friendly staff, explained how short staffed they were (five people staffed with manager that normally requires 11)but they were still staying positive, food was good (ordered number five,the two burger combo) lots of onion,good fries, and as usual the apple pie was delicious. 4 stars only because it looks like previous customers tossed full cups of water onto the ground so there were puddles inside, not a reflection of the staff