Bluezenzer Cafe Bar Restaurant - HARROW

I made a reservation through your website, but when we arrived there was no record of it. The waiter was slow to take our orders and we received the wrong dishes. I had ordered a Mojito without ginger beer, but was served a cocktail with alcohol, which goes against my Islamic beliefs and the fact that I am pregnant. After one sip, the mistake was realized and the drink was quickly replaced. We were seated near a noisy party and the starters tasted like microwaved food. The mains took over an hour to arrive. Overall, the service was very poor.

I reserved a table using your website, when we arrived there was no sign of any booking. The waiter was very slow at taking orders and we kept getting wrong food orders being sent to our table I ordered a Mokito which I asked for without ginger beeer, anyway the waiter turns up with a cocktail which contains alcohol and as a Muslim alcohol is forbidden in my religion and on top of that I’m pregnant. I had one sip and the waiter realised it was the wrong drink and quickly took it back and changed it. There was a some sort of party going on and they put us two tables away and It was just to loud. Ordered starters which tasted like microwave food, and then the mains took over an hour to come. Very poor service!

The experience was great as always and we have been going here for a very long time.

Noisy restaurant, with poor value meals. We went for my mother's birthday, but the good was lacklustre. My chicken dish appeared to be confused combination between dry chicken and a very buttery sauce. I'm sure there are better restaurants at a similar price range.

Great comfort food. Generous portion sizes. Would recommend both paneer and pesto starters. Wholemeal penne with chicken and vegetables is a great main.