Subway - Harker Heights

I walked through the door and the employee was rude with another customer I mean disturbingly rude . And was given attitude by the other employee behind the counter for feeling some type of way that the employee was treating a customer this way. If this reaches a general manger or district manager these to on duty 1:23 pm of this date do not belong in customer service at all....

Suppose to be open 24/7 but it's 11:33pm and no one is here store is

1/19/24 at 5pm , employees were not sanitary at all, touching money then touching food, not changing gloves. Extremely careless with food.. HEALTH HAZARD. Please TRAIN your employees

Always clean... which is so refreshing to see in this

I preordered 2 sandwiches on the App and the App told me it would be ready in 15, I arrive at the store 20 minutes later and my order was not even made let alone ready. When I got there one guy who was originally taking his sweet time with a girl he was obviously infatuated with. He then asks if anyone was here to pick up to which i responded yes and said my name. He said “oh I have to make that.” So while this gentleman is making my older the other employee who was missing in action finally appears from the back but not to assist his coworker or anyone else but continues to do everything else EXCEPT help with the line that has now formed in the time it took gentleman number one to make two sandwiches. I don’t know what was going on at this location today because usually this is the better location compared to the Indian Trail location. But tonight they seriously dropped the ball with scheduling and service. I mean seriously it’s Friday night and everyone who gets paid on the first and receives direct deposit got paid today. This was a terrible night to schedule two people who can’t accommodate the Friday night pay day crowd.