The Skinny Dip Frozen Yogurt At Peninsula Town Center Hampton

We visited 12/16 around 5:30pm after doing some shopping. After getting our frozen yogurt and paying we were told by the cashier I 'm not doing dine in today when we tried to sit down. There were no signs or prior notification and since its winter time this is unacceptable. Last time visiting

Went on a girl's night out with my Twin and Daughters. My oldest daughter who is a highschool student actually treated us for once. She is super sweet . Now the problem is the bill should of only been $38 instead her card was charged twice ?!!! And immediately we addressed the young employee and she claimed to text her manager. Would you believe that was two weeks ago and no one still has gotten back to my daughter ?. It's hard to give back to a community when they community doesn't even care enough to take accountability for their mistakes ?. Sure wish the manager would fix the issue. Something I forgot to mention was when we first walked up to the store the door was locked!??? So we decided to back 30 minutes later and the doors was open the employee was just a little short tempered...

Half the flavors weren’t available. Was told by the girl at the register “I’m not doing dine in today” even though there were no signs saying so or blocked off chairs. Didn’t feel like cleaning tables maybe? 1st and last

It's pretty standard as far as frozen yogurt places go. Never had a bad experience in terms of the dessert. However, the customer service experience here can be inconsistent, so I have to deduct a star. I've never seen the same employee here twice, which means depending on who's behind the register, you'll either have someone who's nice and cordial, or someone with an attitude, which I've had happen before. I still say go for it if you're interested in a frozen yogurt place, but just be prepared to know that the lone employee on staff may not always be the nicest or most helpful

I am highly disappointed in the service and communication this staff gives. I went there 8/20/2023 on a Sunday , but to my surprise the door was locked, which is not a problem even though their website and sign on the door says open. So I called to check, to my surprise I was answered with rudeness. I hope this establishment gets better with their staff’s communication to customers.