Hewitt's Dairy Bar - HAGERSVILLE

Our bus tour stopped off at Hewitt's Dairy bar for ice cream, we had over 45 people and the staff were excellent in serving us in a timely fashion, my wife had burgundy cherry and I had banana and cherry. The ice cream was fantastic.

I had no idea going in, this place would be a total blast from the past! You come in and sit as a group at a long counter. You can see your food being cooked right in front of you. Everything is old school and I’m sure they’ve been doing it this way FOREVER! Menu is nothing special. Place was absolutely packed when we were there so, I must be missing something because the food is average diner food. The sundae was tasty. Staff were extremely young and needed some instructions from a more senior staff member but they seemed to work pretty hard.

I liked this place. I had the sugarless strawberry and it was excellent! They do not try to push sugary cones. There was a line up, but service was good. It is a bit of a confusing place to enter. I was told the ice cream is made of goat's milk, but I don't have confirmation of this. if you happen to be passing by on the highway, it is a place worth stopping at.

If I'm in the area I plan to be hungry for some old fashioned snack bar food. Ice Cream is made on site. Make sure you eat in and enjoy a Milkshake served in the Steel cup right off the mixer.

The service at this restaurant is awful. Although I enjoy Hewitt's ice cream and milkshakes, the current crew working there lacks basic customer service skills. It's frustrating to see the staff engaged in constant private conversations while ignoring customers, causing long wait times for orders. After a disappointing experience, we have no plans to return to this establishment.