Dutch Bros Coffee - Grass Valley

I can't help but chuckle at how cute those rain ponchos are that the staff wear while taking orders in the rain!

Forget about venti, grande, and all that—this place serves amazing drinks and has a fantastic app that lets you earn rewards for free beverages.

I really enjoy this Dutch Bros! The service is excellent, the baristas are friendly, and the drinks are consistently great.

Asked for a candy cane that comes with a soft top and candy cane topping and this employee handed me a straight dark chocolate mocha that was nothing like I ordered.

Great coffee,bad ordering experiences.Tired of line cutting and the dismissiveness from the employees select few individuals) When you bring a problem to the attention of the barista, they dismiss you like how dare you say something. I am a regular customer daily if not twice a day. So much so they know my order. But I am tired of waiting additional time because of the lack of following through with their procedures consistently. Then when bringing it to their attention as I'm watching someone violate their procedures after the procedures were explained to me. It is sad to see that profits mean more than customers. When customers are your profits.The review before mine explains it perfectly the same situation just different day. This store used to be on it they used to be great they used to be thoughtful and considerate. But it seems as though through the last year they just got sloppy lazy and expecting. There are multiple other local owned businesses that serve great coffee. Dollars do you speak. And we are in a small town there's only so much to go around