Papa Johns Pizza - Grand Island

Papa Johns is near the bottom to the barrel for pizza in GI next to Little Caesars, I’ve heard stories from many other people that the GM is an egomaniac struggling to keep staff hired which in turn the quality of food then is horrible. Please get a new GM and/or fix the quality!

Ordered delivery. Told them I had a coupon. Asked them if they needed the promo code. They said no it's fine. Delivery driver showed up charging me full price. Spoke no English. Not professional at all.

Absolute worst customer service I've ever dealt with!! Rude employees and even more rude of a manager! Have never ever been told they will only resend our order if the pizza wasn't eaten!! Lol of course we had to eat it to know it was awful and cold!! We were missing items for a pizza so I had to call again to get at least that remade and the delivery driver has a terrible condescending attitude when he had to redeliver!! Will never ever order from here again!

The pizza was made the way we like and ordered it. The garlic knots are absolutely amazing way better then Domino's. Love the bread sticks. The service was fast and it was delivered fast. Thank you.

I ordered the large Philly cheesesteak pizza, garlic knots and the jalapeño popper rolls. Usually papa John's is my favorite and I was very excited bc it's been a few years since I've been able to purchase a pizza from here. I didn't like this pizza at all. I ate the stuffed crust dipped in my marinara sauce, which was cold for sum reason. The jalapeño poppers weren't bad. I'll stick to the pizzas I love next time. The service was excellent hence the 3 star rating. Every question I asked was answered with knowledge and confidence. Plus we received our order in a timely manner. Thank u very much.