Brendel's Bagel's Catering Long Island

They changed the chicken salad and a had a very hard piece of bone that hurt my tooth

$13 for tuna on a bagel and got sick from it. Def would not return ever. Also it's Glen Cove, not Manhattan lol.

Meh. Everything is so so. Bland. Not a real deli nor a real bagel place. Sort of get that chain store mediocre vibe.

CUSTOMER SERVICE is not the strong point at this location. Ordered a BLT on a poppy flagle. At the time of my order there were two poppy flagles and no one else was ordering at the time. Three minutes later the girl helping me tells me that there sold. I said I am sorry I placed my order prior to anyone else ordering. Another woman who claimed to be the manager and told her name was Denise got involved and began cutting into some other flavor bagle. They didn't even ask if I was happy with something else just immediately took it upon themselves. If she was the manage her way of dealing with the situation was to walk away and put her feet up on a desk by the door and to rudely ignor my request to speak with the owner. I was respectful and calm simply asked to speak with an owner. The next response was that they were going to call the police. I honestly couldn't believe that they were threatening to call the police. Another woman did come from the back and asked what was going on. I explained the situation and she was able to communicate with me what they could and could not do to make the situation correct. I have worked in customer service for 25 years and have never been treated like that in any deli, bagle place etc. I really think the owner needs to spend time with managers and employees and explain how to treat customers especially since they sold what I ordered.

Delivery service is awful. I have ordered from them 3 times and have gotten at least one wrong item every time, as well as forgetting items. I kept trying to give them the benefit of the doubt because the food is ok.