Pizza Hut Express - Gastonia

I have been talking to the car for 20 to 25 minutes. after 30 minutes checked back and 8 minutes. Circled around, the last 30 minutes and they said we don't know how much longer it would be. I asked for the management to speak and was told that she was working outside on a car that was broken. I finally have my money back and no offer of an apology. a catastrophe of a restaurant. how do they stay in business?

I love the service I receive from here. they never have a problem with my pizzas or service! continue what you do

Dreadful service, and rude, asked for a few sticks 30 minutes before they closed and was said that they were outside and no longer cook as clean up there.

We work at the hospital and we always use this pizza hut and we have had no issues..... tonight I ordered pizza to surprise my coworker for helping me so much the night before.... I called to let him know only to find someone had already order pizza..... I called to cancel my order with no issue.... I tried to cancel online but I screwed it up... somehow my credit card processed my order 7 times (I am sure this is my fault . this pizza hut took care of this without a lot of fuss. greatful and so enjoy their pizza. (we order a lot on 3rd shift at the hospital

Employees who answer phone are extremely rude. It's pathetic they can't be courteous and polite to customers placing orders which in turn help them have a job! If you're so miserable, go get another job!