Waffle House - Garner

I had a terrible experience with my online order at this Waffle House. The order was completely wrong, and the person handling it showed no care at all. It was a waste of both time and money. I have no intention of returning to this restaurant.

We had a fantastic experience at this restaurant. I brought my children and wife for my kids' first visit, and they absolutely loved it. There were plenty of options on the menu.

Willie and Rose went above and beyond to make sure I had everything I needed. This was the best Waffle House experience I've had since moving to Raleigh.

Made and online order was supposed to be ready at 11:48 get there at 11:50 it's 4 people in there dining my order wasn't ready till 12:10. Get home and I'm missing a whole order.

Well, I haven 't been to Waffel House in 6 years, and my experience at the store was anxiety inducing and incredibly disappointing. I expected the restaurant to be busy, and I expected the wait time on food to be longer than normal because it 's Sunday. I was in the service industry for 20 years, and it. What upset me the most was how terrible our server Emma was. It took almost 20 minutes to get drinks to us, and we didn 't get everything we asked for. I 'll be honest, I didn 't go to Waffel House for the food. I came for the experience. She obviously was having a bad day or something, but seriously, even on my most awful days, I didn 't let my distaine for the day ooze out of me and on to my customers. I truly felt like she didn 't care if we were happy or not. I say this for many reasons, but one thing that tipped the scale from ehhhh, its busy, maybe she hasnt been doing this long to WTF, lady! You 're not even going to say sorry?? When she was clearing the table behind us, slamming dishes and such. Twice, she made me jump with how loud she was stacking plates. No apologies. The only thing she did, in my opinion, correctly was inform us she was running behind 15 minutes into our experience (with no drinks still). We tried to be nice, engage with her a little, and she blew off the niceites. When she started clearing the table behind us the first time and made me jump, I looked back, and she said nothing. A few minutes later, she finished clearing the table she was even louder. I looked at her, and I got nothing. As a vet in the business, I have a lot of understanding and compassion. If its clear the server is having a tough day, but they try not to project their personal feelings about their day on me, I ALWAYS show my appreciation in a 50% tip. I don 't go out to eat with people who are a$$holes to the FOH. I had to walk outside more than once to breathe because all I felt was anxiety and frustration from my companions and other diners. I have never wanted someone to lose their job before, especially as someone who 's had days where we are under-staffed, over booked and I don 't have time to take a ****, but I came really close today to wishing she would be. Whoever is managing/training the staff at this location, please take some time to work with her. Our bill was over 80 dollars, and I tuly wanted to stiff her and write you 're awful on the tipline. We left a 15% percent tip instead. 100% won 't be coming back, and I will 100% be laughing and saying Oh my god, y 'all remember that time we were so excited to go to WH for the *insert whatever menu item we were craving at the time* and how y our sever and food was. Yeah, nope. I 'm never going there again. 10 out of 10 will never again.