Giuseppe's Italian - Frostburg

I’ll begin by saying 1 star is very generous. Tonight I had probably the worst dining experience of my life. We had a 6 pm reservation. The last person in our party got their food at almost 8 pm after others in the party had been finished their meal for over 45 minutes. The worst part was how the owner, Mark Witt, spoke to paying customers. After questioning why 8 people had gotten and finished their salads and 3 still hadn’t gotten theirs after waiting over 30 minutes after the rest were served, he told us we were the problem by calling him out of the kitchen and this was only delaying our food more. He later came back and blamed his 17 year old employee who had only worked for him for 3 days and was manning the oven (the same oven that we were told couldn’t do pizzas tonight) for why one of the salads took 2 hours to come out. He pointed his finger in my mother’s face and raised his voice and was the most unprofessional man I have ever come in contact with. When our food came we asked for a box and the bill, we paid the full bill with absolutely zero compensation, and left and went to chicfila. We later found out the rest of our table who stayed received multiple $20 gift cards. I am still in awe at how this man is still in business. Please save yourself the trouble and eat somewhere that your buisness is appreciated because it certainly is not here.

This restaurant is truly disappointing. I won't bother with a lengthy review. The service was terrible, the food was poor, and the owner, Mark Witt, is disgraceful. My family and I will definitely not be coming back. If you support someone who speaks to women inappropriately, then this is the place for you. Otherwise, I recommend staying away. The owner cannot handle questions or concerns from reasonable customers and quickly becomes defensive and hostile when asked about why we waited two hours for simple meals. He also shifts blame onto his young staff instead of taking responsibility himself.

Great service, comfortable atmosphere. Very enjoyable. Food: 4 Service: 5 Atmosphere: 5

Service and atmosphere is incredible as always. However the food has declined so much. I visit every couple of months when visiting families and the high cost of food no longer matches the quality. I really hope they can address the food quality because it's such a great restaurant. Maybe if prices were more reflective of quality I wouldn't mind so much either. Lasagne was all noodle and there was no meat sauce which was requested. The fresh bread now seemed like store brought rolls and were tough to eat. The pizza was really disappointing and not worth the price. And the shrimp pasta which is valued at $27 had 4 shrimps in. I'm sharing this because I love the restaurant and just hope they can make these improvements

Service: Dine in Meal type: Dinner Price per person: $20–30 Food: 4 Service: 5 Atmosphere: 5