Mcdonald's - Frederick

I had a very disappointing experience at McDonald's. The lady at the front shouted "855" at me when my order number was actually "664." Everything about my order was messed up. Additionally, there was an elderly man who waited about 15 minutes without anyone taking his order. The bathroom was a complete disaster, looking like it had been hit by a tsunami. I would give this place a -10/10 and definitely do not recommend it.

Big mac was a chaos. the wrong orders. it took 20 minutes to fix the error. fries were pretty fresh tho and the staff was friendly.

It takes too long to wait for our commands. drive you thru line is also long.

Wasn't our best McDonald's visit ever ... nor the worst. We were passing through on our way back to Pennsylvania for dinner. The nuggets were questionable. It looked like about half had just been cooked and the other half had been sitting around for a while. They were thin and dry. Fries and Big Mac were good. McChicken was good. Great deal on drinks too. I'm thankful that McDonald's brought back the Hi-C Orange ... I'd stopped going to any McDonald's for about a year until it was brought back. It was pretty slow when we got there. And the dining room was a wreck. Every table was dirty and I knew we wanted to sit somewhere and eat. I asked our cashier about the tables and volunteered to wipe them but he said they would get it. Tables still weren't done and another team member was just standing in the dining room staring out the window so I asked her if she could wipe a table down for us. She did. Restrooms were fine. Don't park under the trees unless you want stuff on your car.

I waited at the cash register in my wheelchair for 10 minutes without being acknowledged by anyone. Despite two employees making direct eye contact with me, no one came to assist. Was there an issue with serving customers with disabilities? This occurred at 8:00 AM on June 30, 2022, and I feel deeply insulted. It's clear I was not treated as a valued customer.