Nestle Toll House Cafe - Fort Worth

Poor service.. don’t recommend this place at all… was asking for fresh orange juice and girl said that they don’t have enough for full glass… it was noon! Go to the store and get some, like wtf…Was also asking for double expresso , and little guy, which I’m pretty sure not supposed to be a cashier, gave me little cup with idk what was inside of it, I rejected it cause I was asking for double expresso, not for poor quality idk what was it, and it wasn’t even single expresso by size…Finally I spent $30 and left this place, didn’t even tried anything…Again, don’t recommend it at all!!! At the corner I found coffee place way better with service etc

The panini was surprisingly great but expensive for the size. Service was lackluster.

Went in on a Friday night. There were 3 employees who did not once greet or even attempt to take the orders of the 5+ people in line. I swear they had to have been on drugs. They were all half alive and appeared to be “working”, but when I tell you one of them was at a juice press machine and did not move for about 5 minutes. Yikes. Another employee was scooping ice cream, but was literally about to fall over into the freezer as he did not seem sober.We waited for a while, but as the line grew longer, we looked at the door and laughed out loud and left. STAY FAR FAR AWAY!!!!

I always give those working customer service jobs the benefit of the doubt, because we all have tough days. But goodness.....The man working behind the counter on July 3rd at about 5pm was probably one of the rudest people I have met at an establishment. Not to mention, after I told him what our order was...he asked again and STILL got it wrong. The only reason we came to this location was because we had such a positive experience at the Stockyard location. Perhaps, the employees at this location could receive training from the Stockyard crew.If you don't mind poor customer service and your order being incorrect, come to this location because they do have good ice cream (which is why I gave 3 stars).

Ran in here do to the heat to grab a water however decided I had to try the froyo! It was a tad runny. Must need better refrigeration during these hot times. It was tasty for sure but I prefer in not so melted. I have the tart with watermelon. Staff was pleasant and efficient. Enjoy!