Roots - Fort Myers

I'll be as nice as I can. This is not a dinner place. It's a dance club with food and drinks.

The restaurant had good food but the service could use improvement. I think the waitress was new but very sweet. One of my guests received their sandwich with fries 10 minutes prior to anyone else receiving their food and they had to wait until we all had our food to eat. Took awhile to get water refills and wouldn't have minded if we were asked if we wanted more cocktails.

Very disappointing. It is a huge restaurant space and we were there on a Tuesday night. Maybe not the busiest night of the week. Our server was great but little details were missing. A friend ordered a martini and they were out of olives!! This is a Center with a gourmet grocery store. What would it have taken to walk over and buy some. The excuse was that the food delivery comes the next day. Society has a bar business too. I wondered what was going on up there. On the other hand the food was pretty good with decent presentation. Other than the martini other drinks were good.

It was ready bad. First of all, the place was empty, only us and a couple at the bar. I ordered a lunch sald and my friend an omelette and one chicken sandwich with friends. I got my salad first after 20mn and my friend waited 30mn to get their dish, so 50mn to cook 2 meals with only our table with a food order. That was ridiculous. The salad was bad, wayy too much dressing. The omelette didnt come woth potatoes or even a piece of bread and the fries were cold

For being so new, the place is so dirty, and smelly. Announce a clean-up and we will return. The entire first floor reeked of a dirty mop smell. Please clean up with clean mops and rags.