Burger King - Fort Myers

Active manager on duty was very rude and had an attitude working the register. I thought it was me at first but immediately observed the same treatment to the very next person behind me next in line, which the elderly lady asked him why he had such an attitude, he hissed his teeth and tossed change in her hand and walked away. In addition yelling at his employees in a very demeaning manner.

The workers are very pleasant, the food was fresh, hot and delicious. I have the double croissant breakfast meal.

GROSS. I was given a cold burger. Not like even made fresh in the past hour, like not even slightly warm, like left out away from any heatlamp and near some AC, you can see the cheese is already congealed. Ended up throwing out, lucky I didn't get

Rude staff that cannot do their jobs because the managers are unable to provide them with guidance. Stood in store for 20 min waiting for my order that was on the warmers to be bagged and handed off. Eventually, I had to speak up for the line of angry customers waiting for their orders to simply be bagged and handed off. The other waiting customers got their bags and left but I waited another 5 minutes before speaking up a second time. I was handed a bag of cold food and told very rudely “well, did you ask for it?”They blamed me for their incompetence and that is unacceptable. The manager (lady) was very rude and insisted that if I didn’t ask for my bag they weren’t to blame. I will be speaking to management in store about this issue because she shouldn’t be leading anyone. Visit was 2pm Sunday, October 22.

This store need to step up on service 40 minutes waiting for one order . What a waste of my time with this place . Go to another place if you need your food