The Bistro - Flower Mound

Great spot with nice employees. Workout room was very good. Rooms were large and clean. New facilities that had comfortable beds. Shower was exceptionally large. The pool was a bit small but very warm.

Food is ok but wouldn't eat here if I wasn't on a per diem. Very expensive for what you get. The Starbucks there cost almost twice of a regular Starbucks. I called from the room to place an order for pick on two occasions and was put on hold. No one every came back to the phone. This happened twice.

Food is ok but wouldn't eat here if I wasn't on a per diem. Very expensive for what you get. The Starbucks there cost almost twice of a regular Starbucks. I called from the room to place an order for pick on two occasions and was put on hold. No one every came back to the phone. This happened twice.

We stayed at this property last weekend and were pleased with the condition of the hotel. That being said, the staff we encountered were poorly trained and generally aloof. I am a titanium member and elected the food and beverage credit for my benefit. I was assured that I would receive a $20 credit on my bill for food and beverage. I waited with other customers in the lobby for 10 minutes to check out because there was no one stationed at the front desk. Having been burned on being incorrectly billed in the past, I wanted to see my bill at checkout. Upon checkout, I noticed the charges in spite of being told I would receive the food and beverage credit at check in. I alerted the desk clerk who told me not to worry, it will “just come off”. Sure enough the charges posted to my account today and I’m now trying to contact the hotel to have these removed. As a frequent hotel guest, I find it extremely frustrating when desk agents don’t understand the Marriott benefits and you end up trying to resolve after your stay.

Not cheap (we paid $149 all taxes and fees included), but a very good experience. Polite, efficient staff. Crisp, fresh linens; spacious and spotless bathroom; all the usual amenities. Had an indoor pool and exercise room although we didn't use it. Right on the Flower Mound river walk, ideal for an after dinner stroll. Breakfast at the bistro (not included with room) was gourmet quality. Literally served by a chef in a chef hat. Make sure to get something with the roasted tomatoes.