Starbucks - Flagstaff

The way that I am treated at this Starbucks is disgusting. The manager is always rude(tall, white, glasses, female)and makes jokes about my drink. I now get my drink at kiosk in Safeway, then loiter here. The manager saw me on the street, I was waiting at a crosswalk. She was GAWKING harder than she ever has in the store. Once I made eye contact with her, she laughed and continued her staring. Disgusting! I know I'm brown and beautiful, but this is just gross. I will be reporting her to corporate. She has watched and stared at me for too long. You messed with the wrong woman, Starbie's manager.?

Why would you put a closed sign on your drive through window but not block off the actual drive through? People kept coming through like it was actually open. In a fake line for 20 minutes!

This location is an absolute filthy mess! Dirty dirty. Covid safe I think not. Also employees are very stressed and unfriendly asked for a straw 3 times finally had to reach and get my own then got scolded like a kindergarten kid from an employee with pink hair and glasses. If she would have been courteous and paid attention to her customers I would not have had to finally get my own. Serious Starbucks customer and never had this experience! Health department needs to be look at this establishment.

Weak watered down coffee. You can tell they just kept adding water to the pot. Don't waste your money

I ordered a cup of coffee and have to say I need extra cream to enjoy it, but when I asked for more, the staff member told me it would cost $2.95, which I thought was ridiculous. I've read several reviews and noticed that many people have experienced similar service issues. Is it possible that the same person is providing all this poor service? If they don't improve, they’re going to lose customers!