Denny's - Flagstaff

Good location. We ordered online and picked up in the store and they got our order right, although only one cook at 10 a.m. on Sunday. Restaurant looked clean and they have plastic separators over the seats. We got the burger and they were cooked for perfection. They also have machines. Thank you!

A Dennys is the same anywhere you go. The food is good and fast. Service is great and the menu selection is large. The 24 hours Service is the part of the restaurant. The atmosphere is clean, restroom are clean and the dinning room is large. Dennys is always a great choice for travelers and locals.

No regular tea, no fish, no salad We had to wait forever to be given menus and order. When we ordered we found out about the food items they didn't have that we were requesting (they probably ran out of other things too) It was around 730pm... When the food arrived: hard spaghetti noodles(like when they don't cook the ends), burned peppers but raw broccoli, no mushrooms on the bourbon chicken. We had to ask for syrup and silverware a couple times before it appeared. The 2 Waiters then left, just walked out and never came back. We had to ask for the check 10 minutes later from someone else. After waiting another 10 min, we we're finally able to cash out with another (3rd) cashier but they didn't give me a check to review just rang up. Total didn't sound right, so I asked for the paper copy and... overcharged $2 for each drink! (Like $12/13) She fixed it, we paid and left. Well over 30 minutes after wanting to depart! They mixed up the phone orders while we were there as well (we had the table next to the register, watched it all go down) One person got the steak dinner but there was basically only potatoes to choose from. $15 for a steak the size of a normal palm (not monster hands) and french fries...felt like a rip off!

Our server, a young man, service was a 5 star. Took forever to get food. It was really busy so I can understand as to why things turned out the way they did. Our hash browns were over cooked and parts of it burnt and very greasy. I ordered the lumber jack and I got one tiny piece of bacon. And they had their air conditioning on and it was freezing where we sat. Our food immediately got cold. Nothing worse than cold eggs. It was snowing outside. Will not come back.

The wait time was ridiculous. The ceiling is leaking in more than one place. There are puddles of water leaking from the ceiling all over. It looks like the place is understaffed, and there are a lot of people waiting. The district supervisor or manager is in the building but not worried much. Instead, she is talking on the phone with the GM about how they received multiple violations, including failed food and equipment temperature and improper hand washing of employees.