Crowne Plaza Newark Airport, An Ihg

Id you taking fight from ewe then this parking location is best. No extra fee and no if and buts. Excellent staff, neat shuttle and no one ask for tips etc. We had excellent vip treatment and very

Our family of 3 stayed at this hotel during a overnight layover. Everything went smoothly enough until the next morning when we woke up to find 3 cockroaches crawling around our room #318); 2 ran away quickly, but 1 hung around our room door the whole time we were packing up, so I took pictures of it. Spoke to management 5 times and they refused to take any responsibility. Take a look at the pictures, then do yourself a favor and STAY AWAY!Rooms: Cockroaches!

Right off the bat, I called to confirm reservation and early check in availability. Difficulty finding reservation on thier system. Was cleared to arrive early for check in via phone. LADY ON THE PHONE WAS SHORT, Choppy, and a tone of annoyance already in her voice. I proceeded to say thank you and have a nice day no time, hung up without any You're Welcome My pleasure or a simple Good Bye... Just click... I will update again once I arrive onsite already matching the bad reviews with just this phone call. I stay at IHG very frequently, and this is my first rude call. I hope they change this before I arrive, or corporate will be getting the next call with names and demands. I am 2 nights from my Diamond Elite...Manager Dave C Please don't copy and paste your response here. The staff are not presenting themselves very professionally. I want to look past the reviews, but right from the start, they are showing to be true so far.Noteworthy details: Customer Service on the phone is already at a loss... Rude, Choppy and short just hung up.

Our family of 3 stayed at this hotel during a overnight layover. Everything went smoothly enough until the next morning when we woke up to find 3 cockroaches crawling around our room #318); 2 ran away quickly, but 1 hung around our room door the whole time we were packing up, so I took pictures of it. Spoke to management 5 times and they refused to take any responsibility.

We had a good short stay. Not our first time. I find the place perfect after a 10+h transatlantic flight in the economy class. If you connect here for another flight or you must drive from here anywhere after your flight, a rest overnight here is perfect.Rooms: The room with two queen beds is perfect for a family with kids.