Dunkin' Donuts - Elgin

They forgot the food in our mobile order, and didn't do light ice as we requested (the cups were 3/4 full of ice), but they guy was nice, hence the 2 stars. Otherwise, we most likely won't return. 4 people on staff and only the guy giving us our orderseemed to be actually working.

English muffin??? Ok. Thanks for getting my order right.

Have them another shot and they were closed way earlier than 10. Just sat at the drive thru for 5 minutes with no answer. Even drove up to the window. There appeared to be no one inside, with 2 cars parked. What are your employees doing on the clock? Lasttime I came here, they gave my drink to the guy ahead of me and let him keep it in his car for the 5 minutes it took them toremake it. Then they tried to hand it off to me!! That?s disgusting, what if he tasted it or had covid? Not to mention it wasmelting. Then she gave me attitude when I politely asked for a new one.

I have never had issues here. I think it's a great location. They are so friendly and fast. I really like the avocado toast. I get it without the seasonings though. They are too overwhelming.

Went for ice cream and donuts. Quick service. Clean facilities. Professional staff Update: June 2022 Doughnut selection not great and I'm not talking late in the day. Not just one time. Rather disappointing. Staff is nice though.