Chick-fil-a - Easton

I genuinely appreciate that they hire individuals with special needs who work incredibly hard. I have nothing negative to say about my experiences. I travel weekly across four states, often for five hours, and I've always been grateful for their reliable service. My dog loves it too! One last note: we really need a location on the Eastern Shore of Virginia, as there are only subpar options available, and their hours can be strange and unreliable. Is there a petition I can start? Thank you!

The chicken temperature could have been better, but at least the Coke was cold. The drive-thru service was not very satisfactory, possibly due to the location and time of day. My family enjoyed it more than I did, but I wouldn't say it was worth the money for my experience.

Typically, Chick-fil-A is known for its speedy service. However, during my recent visit, there were only two people outside taking orders, which significantly slowed things down since they weren't collecting payments in advance. That said, the food was excellent!

Manager is a JOKE and half. I have an allergy and ordered a gluten-free sandwich through the app?as I usually do. For whatever reason the bungalow bottom was not registered, so the sandwich I received was not GF. When I called the store, there was no answer, so I went back and asked if I could have the right order. The manager Jaqueline was triggered immediately. Before the whole line she took all the time in the world to blame and say that it was my fault that the order was wrong. After storing the line to print a copy of the order (as if the app I had shown that it looked different??? and rate me? My mistake? She replaced the sandwich. It was embarrassing how defensive she was. I'm not a threatening person lol I can just eat gluten They also wore no gloves. Thank you for the unnecessary attitude, Jackie. I hope you're moving it out, making your life a little less annoying?

Usually this Chik-fil-a is on the mark with everything, but not today. I parked curbside and ordered 2 sandwiches. I pulled into the next parking lot which was only a few feet away. Both sandwiches were cold, the honey mustard bbq packet was missing, and there was a piece of grizzle on the entire end of one of the chicken breasts. I hope they do better in the future.